Cookie Policy

Last Update:

August 8, 2025

Effective Date: August 8, 2025

1. About This Policy

This Cookie Policy ("Policy") describes the cookies and similar technologies Lovechild ("we," "us," or "our") uses on our website and digital platforms (each, a "Site") and the choices available to you regarding those cookies. This Policy is part of our Privacy Policy, which provides additional details about how we process your personal data.

When you first visit our Site, you will be asked to consent to our use of cookies as described in this Policy. Some cookies are necessary for site functionality and do not require consent. Others (such as those for analytics and advertising) require your explicit consent.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our Site, and improve your user experience. Some cookies are deleted when you close your browser (session cookies), while others remain until they expire or are deleted (persistent cookies).

We also use similar technologies like pixel tags and scripts, which we collectively refer to as “cookies” throughout this Policy.

3. How We Use Cookies

We use cookies to:

  • Enable login, authentication, and secure sessions

  • Analyse site performance and usage patterns

  • Deliver personalised recommendations and content

  • Facilitate restaurant, venue, and event bookings

  • Send reminders for incomplete bookings

  • Process payments securely

  • Deliver personalised marketing and advertising

Cookies may collect:

  • IP address

  • Language and device settings

  • Browser and operating system type

  • Approximate location data

  • Membership or booking details

  • Interaction behaviour on the Site

4. Types of Cookies We Use

Strictly Necessary Cookies

Required for basic site functionality, such as:

  • Logging in and authentication

  • Securing transactions and sessions

  • Managing your preferences

These cookies cannot be disabled.

Performance Cookies

Help us understand how the Site is used:

  • Track page visits, errors, and load speeds

  • Monitor usage trends to optimise performance

Functional Cookies

Allow the Site to remember choices you make:

  • Language, location, and layout preferences

  • Enhanced content experiences (e.g. embedded media)

Targeting & Advertising Cookies

Enable:

  • Delivery of relevant ads and promotions

  • Measurement of ad campaign effectiveness

  • Personalised ad content across platforms

5. Third-Party Cookie Providers

We work with trusted third-party service providers who may place cookies on your device to provide services on our behalf. These include:

  • Google Analytics – Usage analytics and behavioural insights (Privacy)

  • PostHog – Product analytics and user behaviour tracking (Privacy)

  • Hotjar – Heatmaps, recordings, and site interaction tracking (Privacy)

  • Intercom – Messaging, chat, and user engagement (Privacy)

  • Microsoft Bing – Advertising and search analytics (Privacy)

  • OpenTable – Online restaurant booking functionality (Privacy)

  • Spotify – Embedded playlist and music streaming (Privacy)

  • YouTube – Embedded video content and usage tracking (Privacy)

  • Vimeo – Video playback analytics (Privacy)

  • Facebook (Meta) – Ad targeting and social interaction (Privacy)

  • Pinterest – Embedded content and conversion tracking (Privacy)

  • Twitter – Content sharing and embedded timelines (Privacy)

  • The Trade Desk – Advertising delivery and performance (Privacy)

  • AppNexus – Ad technology services (Privacy)

  • Atlas (Meta) – Cross-platform ad delivery (Privacy)

  • Dropbox – File upload integration (Privacy)

  • Wufoo (SurveyMonkey) – Web form functionality (Privacy)

  • Empathy Broker – Site search and content relevance (Privacy)

  • Cloudflare – Security and content delivery network (Privacy)

  • Okta – Authentication and session management (Privacy)

  • Akamai – Bot filtering and site performance (Privacy)

These providers may collect or receive data through cookies to deliver their services in accordance with their respective privacy policies.

6. Your Choices

You can manage your cookie preferences in several ways:

Cookie Preference Centre

Our Site includes a cookie banner that allows you to opt in or out of non-essential cookies.

Browser Settings

You can block or delete cookies through your browser. Instructions for popular browsers:

Advertising Opt-Out

You may opt out of personalised advertising via:

Note: Disabling cookies may affect your experience and limit access to parts of the Site.

7. Do Not Track

Our Site does not currently respond to Do Not Track (DNT) signals due to lack of a consistent industry standard.

8. Updates to This Policy

We may change this Policy to reflect changes in legal requirements or how we use cookies. Any updates will be posted on this page, with the revised Effective Date.

9. Contact Us

If you have questions or concerns about this Cookie Policy or how we use cookies, contact:

Lovechild
515 W 7th Street
Los Angeles, CA 90014
Email: info@lovechild.la

Thank you for visiting Lovechild. We value your privacy and aim to provide transparency and control over how your information is used online.