Privacy Policy

Last Update:

August 8, 2025

Privacy Policy for Lovechild

Effective Date: August 8, 2025

1. Introduction

Lovechild ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website ("Site"), use our mobile applications ("Apps"), attend our events, or otherwise interact with us through digital or in-person services (collectively, the "Services").

This policy is compliant with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applicable U.S. federal laws.

If you do not agree with this policy, please do not use our Services.

2. Contact Details

Lovechild
515 W 7th Street
Los Angeles, CA 90014
Email: info@lovechild.la

3. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, date of birth, social media handle, government-issued ID (for age-restricted events).

  • Commercial Information: Booking history, purchase history, venue hire agreements.

  • Internet or Network Activity: Device data, browser type, IP address, cookie data, site usage information.

  • Location Data: If you access location-enabled features.

  • User-Generated Content: Photos, reviews, videos, messages you submit or post.

  • Audio/Visual Data: Recordings from events or CCTV (if on premises).

  • Sensitive Information: For access accommodations or event safety (e.g., dietary restrictions or mobility needs).

4. How We Collect Information

We collect information:

  • Directly from you: When you book a service, create an account, subscribe to emails, or contact us.

  • Automatically: Through cookies and tracking technologies when you use our Site or Apps.

  • From third parties: Including payment processors, partners, or ticketing platforms.

5. Use of Personal Information

We use your information to:

  • Provide, personalise, and improve our services.

  • Manage bookings, transactions, and account preferences.

  • Verify your age and identity for age-restricted events.

  • Send transactional and promotional communications.

  • Conduct analytics and site performance monitoring.

  • Ensure guest safety, security, and legal compliance.

  • Detect and prevent fraud or unauthorised activity.

6. Sharing Your Information

We may share your information with:

  • Service Providers: Hosting, payment processing, marketing, analytics.

  • Partners: With your consent, for co-hosted events or programming.

  • Government Authorities: If required by law or to protect rights and safety.

  • Successors: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information. We do not share personal information with third parties for cross-context behavioural advertising without your explicit consent.

7. Cookies and Tracking

We use cookies, pixels, and similar tracking technologies to:

  • Analyse usage and improve site performance.

  • Deliver targeted advertising and promotions.

  • Maintain session security and login state.

You can manage cookie preferences via your browser settings.

8. Your Rights (California Residents)

Under the CPRA, California residents have the right to:

  • Know what personal information we collect, use, or disclose.

  • Request deletion of personal information.

  • Correct inaccurate personal information.

  • Opt out of sharing personal information.

  • Limit use of sensitive personal information.

  • Not be discriminated against for exercising these rights.

To exercise these rights, contact us at info@lovechild.la. We will verify your identity before fulfilling requests.

9. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your personal data. While no system is 100% secure, we take reasonable measures to reduce the risk of data breaches.

10. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

11. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted with a revised Effective Date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy:

Lovechild
515 W 7th Street
Los Angeles, CA 90014
Email: info@lovechild.la

Thank you for trusting Lovechild. We are committed to protecting your privacy while creating unforgettable experiences.